Review a transaction for compliance - Joymore Help Center

Choose a review view

Use the two tabs in the compliance workspace:

Checklist groups the review by brokerage requirement.

Documents groups the review by the files currently present, files expected but not found, and files not expected for the transaction.

Select an item to open its supporting document. When page evidence is available, Joymore opens the relevant document alongside the finding. Missing-file findings may not have a page to show.

Decide an issue

Use Confirm when the issue is valid.

Open More issue decision options for the complete set of choices:

Dismiss for this transaction applies the decision only to the current file.

Dismiss as false positive records that the finding is incorrect for the current file.

Dismiss for all transactions updates future behavior broadly. Joymore asks for confirmation because this modifies knowledge.

Dismiss with logic... lets you describe when the issue should still be raised on future transactions.

Use Show note to add or review internal context. A note by itself is not a compliance decision and does not automatically change brokerage knowledge.

Open a transaction and select Compliance.

Choose a review view

Use the two tabs in the compliance workspace:

Checklist groups the review by brokerage requirement.
Documents groups the review by the files currently present, files expected but not found, and files not expected for the transaction.

Select an item to open its supporting document. When page evidence is available, Joymore opens the relevant document alongside the finding. Missing-file findings may not have a page to show.

Understand document states

The Documents view may show states such as:

Passed
Waiting
Not reviewed
Not in file
Not expected
A count of issues that need review

Decide an issue

Use Confirm when the issue is valid.

Open More issue decision options for the complete set of choices:

Dismiss for this transaction applies the decision only to the current file.
Dismiss as false positive records that the finding is incorrect for the current file.
Dismiss for all transactions updates future behavior broadly. Joymore asks for confirmation because this modifies knowledge.
Dismiss with logic... lets you describe when the issue should still be raised on future transactions.

Use Show note to add or review internal context. A note by itself is not a compliance decision and does not automatically change brokerage knowledge.

Track progress

The review shows how many issue decisions are complete. Transaction and compliance status remain visible on the file. Current compliance freshness language includes Processing, Not checked yet, and Up to date; a transaction that needs action may show Action required.